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Get the Vicon Advantage!
3 year warranty from date of installation
**NEW: 1 year advance replacement thru Blackhawk
24x7x365 1-800 technical support
Regional warranty repair centers
All Vicon domes are Flash upgradeable to NTCIP 1205 v1.08 at no additional charge
Always visit the vendor's web site for access to all of the latest information, tips, manuals, etc.
Vicon is a leader in the manufacturer and supply of CCTV Systems and Components, specializing in Dome Cameras, Video Switches and Digital Video Recorders. Dedicated to the ITS industry, Vicon implemented the NTCIP into its dome camera line in 2002.
Vicon's new product lines provide the highest level of functionality and quality, coupled with a standard 3-year beneficial use warranty. The warranty does not begin until the equipment has been installed, and offers a 90-day advance replacement.
Dome offerings include Pressurized and non-pressurized housings, color and day-night models, built-in code converters for most vendor protocols and electronic compass.
Product Specifications and Manuals
With the Vicon Advantage, you get exceptional customer support from day one.
3-year beneficial use warranty: The warranty on your equipment does not start until the equipment has been installed. Ever have equipment for a project sit on a shelf, just to find the warranty is almost expired when the equipment is installed? This is not the case with the Vicon Warranty.
NEW: 12-12-07. 1 year advance replacement: Any equipment failures in the first year (from date of invoice) will be replaced overnight with new equipment. You simply return the failed equipment. We understand that when you are ready to get a project up and running, you do not have time to wait for repairs due to warranted failures.
Technical Support: Vicon offers a 1-800 technical support number that will be answered 24x7x365. No more having to wait until the next day, or worrying about time zones. Your technical support calls will always be answered.
Regional Warranty Repair Centers: Vicon has regional warranty repair centers throughout the U.S. There is no longer delays associated with shipping warranty repair equipment across the country and back, when you can ship to a regional location. This support ensures that your warranty repairs will be conducted quickly, allowing you to get your system back in operation in a timely manner. Turnaround time is typically <1 week.